1. Introduction
Buraq AI Inc. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By using the Buraq AI platform, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when using our Service, including:
- Account registration information (name, email, organization, job title)
- Contact information for inquiries and support requests
- Communications you send to us
- Operational data and mission-related information you input into the platform
2.2 Automatically Collected Information
When you use our Service, we may automatically collect:
- Log data (IP address, browser type, operating system, access times)
- Device information (device type, unique device identifiers)
- Usage data (features accessed, actions taken within the platform)
- Audit logs for security and accountability purposes
2.3 Operational and Intelligence Data
The platform is designed to collect, process, and store operational intelligence data including:
- Real-time monitoring data and alerts
- Evidence and forensic documentation
- Analytical results and AI-generated insights
- Sensor and surveillance data processed through the platform
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing, maintaining, and improving the Service
- Processing and responding to your inquiries and support requests
- Sending administrative information, updates, and security alerts
- Monitoring and analyzing usage patterns to enhance user experience
- Ensuring platform security and preventing unauthorized access
- Maintaining audit trails for accountability and compliance
- Complying with legal obligations and international humanitarian law
- Supporting humanitarian operations and civilian protection efforts
4. Data Security and Protection
We implement robust security measures to protect your information:
- End-to-end encryption for data transmission and storage
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Strict access controls and role-based permissions
- Secure data centers with physical and network security
- Forensic chain-of-custody protocols for evidence management
- Incident response procedures for security breaches
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but maintain industry-leading practices.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
5.1 With Your Consent
We may share information when you explicitly authorize us to do so.
5.2 Service Providers
We may share information with trusted third-party service providers who assist in operating our platform, subject to strict confidentiality agreements.
5.3 Legal Obligations
We may disclose information when required by law, including:
- Compliance with legal processes (subpoenas, court orders)
- Cooperation with law enforcement investigations
- Support for international justice mechanisms and tribunals
- Protection of our legal rights and those of our users
5.4 Humanitarian and Justice Organizations
With appropriate authorization, we may share evidence and intelligence data with legitimate humanitarian organizations, international courts, and human rights bodies for purposes of civilian protection and accountability.
6. Data Retention
We retain your information for as long as necessary to:
- Provide the Service and fulfill the purposes described in this policy
- Comply with legal obligations and record-keeping requirements
- Maintain forensic integrity of evidence and audit trails
- Resolve disputes and enforce our agreements
Operational and evidence data may be retained indefinitely to support ongoing humanitarian operations, investigations, and accountability processes.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Deletion of your personal information (subject to legal and operational requirements)
- Restriction of processing in certain circumstances
- Data portability
- Objection to processing based on legitimate interests
- Withdrawal of consent where processing is based on consent
To exercise these rights, please contact us using the information provided in Section 12.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
10. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last updated" date
- Sending email notifications for significant changes
Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Through the contact form on our website
- Via the contact information provided on our platform
- By mail to our corporate address (available upon request)
We will respond to your inquiry within a reasonable timeframe as required by applicable law.
13. Compliance with Data Protection Laws
Buraq AI is committed to compliance with applicable data protection regulations, including:
- General Data Protection Regulation (GDPR) for EU users
- California Consumer Privacy Act (CCPA) for California residents
- Other applicable regional and international data protection laws
We continuously monitor regulatory developments and update our practices accordingly.
